Situation: Excess inventory, few POs being delivered; significant shortages, high pricing.
Challenges: Lack of purchase order visibility, fire-fighting approach to purchasing, poor supplier performance.
Results: Annual RFQs generated 3-47% savings across categories, expedite/defer process developed, supplier scorecard implemented, inventory reduced by 20%, virtually all avoidable shortages eliminated, inventory accuracy increased from then 85% to over 98% in 1 year.